Privacy Policy

1. Introduction

Welcome to Global Ultra. We are committed to protecting the privacy of our clients, visitors, and users of our services. This Privacy Policy explains what data we collect, how we use and share it, and what options are available to you.

2. Who Are We?

Global Ultra is a company specialized in online reputation management for individuals, professionals, and businesses. We operate in Canada, primarily in Quebec.

3. Data We Collect

We may collect the following data:

a) Personal Information

- First and last name

- Email address

- Phone number

- Mailing address (if applicable)

- Billing information

b) Data Related to the Use of Our Services

- Business information (name, website, Google reviews, etc.)

- History of interactions with our services (emails, calls, SMS)

- Results from review or reputation campaigns

c) Technical Data

- IP address

- Browser and operating system

- Website navigation data (via cookies)

4. Use of Data

We use your data to:

- Provide and manage our services

- Improve the quality of our offerings

- Respond to your support requests

- Send you relevant communications (newsletters, reminders, updates)

- Comply with legal and regulatory obligations

- All your customers have agreed to be messaged

5. Sharing Your Data

We never sell your data. However, we may share certain information with:

- Our technical partners (hosting, automation tools, CRM, etc.)

- Our service providers (billing, payments, email marketing)

- Authorities if required by law

- All our providers are required to respect the confidentiality of your data.

6. Storage and Security

Your data is stored on secure servers. We implement technical and organizational measures to protect it from unauthorized access, loss, or destruction.

7. Your Rights

You have the following rights:

- Access your data

- Correct or update your information

- Request the deletion of your data

- Withdraw your consent

- Object to certain processing

- File a complaint with a supervisory authority

- To exercise your rights, please contact us at: [email protected]

8. Cookies and Similar Technologies

Our website uses cookies to enhance your experience, analyze traffic, and personalize content. You can accept or refuse them through your browser settings.

9. Changes

This policy may be updated at any time. The date of the last update appears at the bottom of the page. By continuing to use our services, you agree to the latest version.

10. Contact Us

For any questions regarding this policy, please contact us:

📧 [email protected]
📞 438-609-7191